Average Score (190 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

190 Ratings

4.6 Average

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  • Joshua K.04-11-2025

    TYPE:ServiceMODEL:Golf RYEAR:2023

    Everyone was friendly and wanted to help

  • Kimberly C.04-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Oil change was no problem.

  • Kimberly W.04-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    This my 2nd year being with the Hoover family! I went back to my sales person (Sir) who is just all around amazing! He stayed in communication with me the whole time & literally makes the headaches of getting a car..A BREZZE! I literally told him what it is I want/need and he made sure I got exactly that! Leaving me speechless and in love with my new vehicle! Thanks Sir & The Hoover Team for keeping me a satisfied customer!

  • Brian J.04-09-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Phyllis H.04-08-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    My buying experience was excellent and my salesman was awesome! Cecil rocks!

  • Scott O.04-07-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    employees were very knowledgeable in helping me pick the correct model for my wife. great purchase value

  • Doug H.04-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Over two hours for an oil change and tire rotation. Tech left the paper floor mat and seat cover in the car. Other than that the service was fine.

  • Richelle S.04-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Fast friendly service. Listened to my concerns about my car and addressed it thourghrally.

  • Charlotte S.04-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Qaishun R.04-01-2025

    TYPE:ServiceMODEL:GolfYEAR:2018