Average Score (187 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

187 Ratings

4.6 Average

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  • Sirmetrius H.03-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Welcoming staff Clean place in and out service

  • Manuel D.03-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Tire rotation was marked on the service day but the tires were never roated. I had one of the rim tire scratched and I could tell that they weren't roated as it was stated in the paperwork. It's hard to trust if everything else was completed accordingly after this experience.

  • Kimberly B.03-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Great customer service

  • Helen K.03-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Bryant H.03-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Christen C.03-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Kristin B.03-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Brenita W.03-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Everything went smoothly. Thank you.

  • Zakiyyah P.03-22-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Teresa W.03-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    The service department always meet my needs when I bring in my vehicle for factory recommeneded maintainance.