TYPE:ServiceMODEL:TaosYEAR:2022
Matt was very positive and professional
Average Score (190 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:AtlasYEAR:2025
Great service and our sales rep; Sir Hill, was awesome. Listened to what I was looking for and explained most all of the functions and buttons.
TYPE:SalesMODEL:AtlasYEAR:2025
I had an outstanding experience at Hoover Volkswagen of Lithia Springs, thanks to Trellis! From the moment I arrived, she made the entire process smooth, stress-free, and even enjoyable. Trellis was professional, patient, and truly listened to what I was looking for. She made sure all my questions were answered and went above and beyond to make me feel confident in my purchase.
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:JettaYEAR:2021
Great customer service, quick appointments
TYPE:ServiceMODEL:TiguanYEAR:2024
The customer service was excellent and very professional. I will continue to get my car serviced at this location.
TYPE:ServiceMODEL:PassatYEAR:2020
TYPE:SalesMODEL:AtlasYEAR:2025
This dealership is the typical stereotype - very nice on sales end - nowhere to be found after.
TYPE:ServiceMODEL:AtlasYEAR:2024
Quick and easy. Handled my concern. Accountable. Trustworthy.
TYPE:ServiceMODEL:AtlasYEAR:2018
Came in for oil change 9:30 and had additional work done. Two hours added on. I left at 2. No car wash done. Spent my day at the auto shop. I Didn't expect to take that long.