TYPE:SalesMODEL:TaosYEAR:2025
Average Score (187 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2020
Matt, in the Service Dept, was one of the most cordial service advisors that I have ever dealt with. He explained everything that was going on with my vehicle and followed up to inquire on the performance. He also followed up on my decision regarding the recommended services. I was impressed with his level of profesionalism.
TYPE:ServiceMODEL:TaosYEAR:2022
Matt was very positive and professional
TYPE:SalesMODEL:AtlasYEAR:2025
Great service and our sales rep; Sir Hill, was awesome. Listened to what I was looking for and explained most all of the functions and buttons.
TYPE:SalesMODEL:AtlasYEAR:2025
I had an outstanding experience at Hoover Volkswagen of Lithia Springs, thanks to Trellis! From the moment I arrived, she made the entire process smooth, stress-free, and even enjoyable. Trellis was professional, patient, and truly listened to what I was looking for. She made sure all my questions were answered and went above and beyond to make me feel confident in my purchase.
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:JettaYEAR:2021
Great customer service, quick appointments
TYPE:ServiceMODEL:TiguanYEAR:2024
The customer service was excellent and very professional. I will continue to get my car serviced at this location.
TYPE:ServiceMODEL:PassatYEAR:2020
TYPE:SalesMODEL:AtlasYEAR:2025
This dealership is the typical stereotype - very nice on sales end - nowhere to be found after.